Who it is for: Specialist
Before you start: Workspace access. Check the selected client, dates and current records before starting.
A real app screen. The names, amounts and notes in it are invented. Shown in English; Ukrainian and Russian are also available.
What to do
- 01
Open profile → Sync and check the connection state.
Google Calendar has stopped updating · 1 - 02
If authorization is required, reconnect Google in the external browser. Return and choose Sync again.
Google Calendar has stopped updating · 2 - 03
Check the separate Ritmelio calendar and upcoming session times. Contact support if the error returns.
Google Calendar has stopped updating · 3
Check the result
The connection is restored and current sessions appear in Google.
If things go differently
If a setting did not save, wait for the request, read the error and retry the choice. Complete Google authorization in the external browser and check the connection when you return.
Keep in mind
Google edits are not imported back. Do not delete the calendar or manually duplicate sessions before checking the cause.