Who it is for: Client
Before you start: A Telegram account and a personal specialist invitation.
A real app screen. The names, amounts and notes in it are invented. Shown in English; Ukrainian and Russian are also available.
What to do
- 01
Open the Telegram reminder and choose “I’ll be there” or “I can’t make it”. The button opens the action in the Mini App.
I am a client: confirm attendance after a reminder · 1 - 02
Check the response on the relevant session in your portal. Submit a separate request if you need to cancel or reschedule.
I am a client: confirm attendance after a reminder · 2 - 03
The specialist sees your response on the session and, when enabled, receives a notification.
I am a client: confirm attendance after a reminder · 3
Check the result
The session shows the current response, and you know which meetings still await confirmation.
If things go differently
If Telegram is disconnected or the bot is blocked, restore the connection first. Check delivery settings and quiet hours. Reopen the current session if it has changed.
Keep in mind
“I can’t make it” informs the specialist. Record the final outcome and any schedule changes separately.